Personal Data Protection 1ong777

01Introduction and Scope of the Privacy Policy

1ong777 is an online casino platform operating under international licensing, providing online slot, live casino, sports betting and arcade game services to players in Malaysia. We understand that player trust is our most valuable asset, and protecting personal information is at the core of that trust.

This Privacy Policy describes our practices regarding the collection, use, disclosure and protection of personal information you provide to 1ong777 through the website https://1ong777.one, the mobile application, or any of our official communication channels.

By registering an account, accessing or using 1ong777 services, you acknowledge that you have read, understood and agreed to this Privacy Policy. If you do not agree, you are advised not to use our platform.

02Personal Information We Collect

1ong777 collects personal information necessary to provide safe, legitimate and efficient services. The categories of information we collect are as follows:

Account Registration Information

• Full name as per identity card (MyKad) or passport
• Date of birth — to confirm you are 21 years of age or older before using the platform
• An active email address
• Mobile phone number
• Chosen username and password (passwords are stored in hashed form)

Identity Verification Information (KYC)

• A copy of a valid MyKad or passport
• Proof of address (utility bill or bank statement) where required
• E-wallet or banking account information for withdrawal verification purposes

Financial Transaction Information

• Deposit and withdrawal details — including payment methods such as Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency
• Transaction records and game history
• Information related to bonuses credited to the account

Device Technical Information

• IP address, web browser type and operating system
• Mobile device information (model, OS version)
• Access log data and session duration

03Purpose of Information Collection

All information collected by 1ong777 is used for the following purposes, and no more than that:

• Account management: creating and maintaining player accounts, processing registrations and verifying your identity.
• Service fulfilment: processing deposits, withdrawals, bonus crediting and completing any transactions within the platform.
• Security and fraud prevention: identifying suspicious activity, protecting accounts from unauthorised access and maintaining the integrity of the platform.
• Regulatory compliance: meeting international licensing requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.
• Service communications: sending account-related notifications, security updates and responses to your support requests.
• Platform improvement: analysing usage patterns in aggregated, non-identifiable form to improve service quality.

1ong777 does not use your personal data for purposes unrelated to this platform's services without obtaining your consent first.

04Information Sharing and Disclosure

1ong777 does not sell or transfer your personal information to third parties for marketing purposes. However, there are specific circumstances in which we may share your information:

Approved Service Providers

We work with carefully selected service providers for platform operations — including payment processors, game technology providers and cloud infrastructure providers. All these providers are bound by strict confidentiality agreements and may only process your data according to 1ong777's instructions.

Legal Requirements

1ong777 may be required to disclose your personal information when compelled by law, court order or a valid request from a competent authority. In such situations, we will inform you as far as possible, subject to legal restrictions.

05Data Security and Storage

1ong777 continually invests in security infrastructure to ensure players' personal data is protected from external and internal threats. The key security measures we use include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• At-rest data encryption for files stored in our databases
• Role-based access controls — only authorised staff may access sensitive data
• Continuous security monitoring and intrusion detection systems
• Regular security audits by independent third parties
• A comprehensive incident response plan to address any data breaches

That said, we remind you that no security system can be guaranteed one hundred percent. You are also responsible for keeping your 1ong777 account password and login information secure.

06Your Rights as a Player

As a user of the 1ong777 platform, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of all personal information we hold relating to your account.
• Right of Rectification: If any information we hold is inaccurate or outdated, you have the right to request that it be updated.
• Right of Erasure: In certain circumstances, you may request the deletion of your personal data. Please note that some data may need to be retained for legal compliance purposes.
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
• Right to Object: You may object to the processing of your data for certain purposes, such as non-personal analytics.
• Right to Portability: You may request that data you have provided to us be transferred in a machine-readable format.

To exercise any of the above rights, please contact the 1ong777 support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable time.

07Use of Cookies and Tracking Technologies

1ong777 uses cookies and equivalent tracking technologies to improve the user experience and platform security. The cookies we use fall into several categories:

• Essential Cookies: Required for the basic functions of the platform, including login authentication and session security. These cookies cannot be disabled.
• Preference Cookies: Store your preferences such as language and display settings so you do not need to reconfigure them each time you log in.
• Analytics Cookies: Help us understand how players use the platform for improvement purposes. Data collected is in aggregated form and cannot be identified at an individual level.

You can manage or disable certain cookies through your web browser settings. Please be aware that disabling essential cookies may affect the functionality of the 1ong777 platform.

08International Data Transfers

As a platform operating under international licensing, 1ong777 may store or process your personal data outside Malaysia, in data centres located at various locations around the world.

In all situations involving cross-border data transfers, 1ong777 ensures that protection equivalent to that provided in Malaysia is maintained. This is done through:

• Data processing agreements that comply with international data protection standards
• Use of infrastructure providers that comply with recognised security certifications
• Regular reviews of the security policies of data processing partners

09Data Retention and Account Deletion

1ong777 retains your personal information for as long as your account is active or as long as is necessary to provide services to you. After account closure, we may retain certain records for a set period for the following purposes:

• Compliance with international licensing and regulatory requirements
• Resolution of any disputes or claims that may arise
• Fraud prevention and platform protection
• Relevant financial reporting obligations

Once the required retention period has ended, your data will be securely deleted or anonymised. If you wish to close your account and request data deletion, please contact our support team via 24/7 live chat.

10Contact Us About Privacy

If you have any questions, concerns or complaints regarding how 1ong777 handles your personal information, you may contact our dedicated privacy team through the following channels:

• 24/7 Live Chat: Access directly via the live chat icon at the bottom corner of the 1ong777 platform — support available in Malay and English
• Email: [email protected] — please state "Privacy Enquiry" in the subject line of your email

We aim to respond to all privacy-related enquiries thoroughly. If you are not satisfied with our response, you have the right to refer your complaint to the relevant data protection authority in your jurisdiction.