Terms and Conditions
1ong777 Platform

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("Player") and 1ong777 ("Platform", "we"). This document is issued as a full guide to the rights and responsibilities of both parties in every interaction that takes place on the 1ong777 website.

Continued use of this platform after the effective date is considered full acceptance of any changes made to these Terms and Conditions. These Terms should be read together with the 1ong777 Privacy Policy and Responsible Gambling Policy, all of which together form the complete agreement between the player and the platform.

This document is written in Malay for the convenience of Malaysian players. Should there be any conflict between other language versions (if available), this Malay version shall prevail.

2. Eligibility and Registration

To register and use the 1ong777 service, you must meet the following requirements:

• Be at least 21 years of age at the time of registration.
• Have the legal capacity to enter into a binding agreement.
• Not be located in a country or jurisdiction where online gambling is fully prohibited.
• Register in a personal capacity and not as a representative or agent of any third party.
• Provide truthful, accurate and complete information during the registration process.

Each individual is only permitted to hold one active account at any time. 1ong777 reserves the right to check and verify the information provided at any time, including requesting a copy of an identity document (MyKad), proof of address or other supporting documents. Failure to provide verification documents within the specified period may result in a temporary account suspension.

3. Account Management

You are fully responsible for your account, including all activity that takes place within it. Your account password is confidential and must not be shared with any other party. 1ong777 will not be held responsible for any losses arising from unauthorised access caused by the account holder's negligence.

• You must log in using your own personal credentials only.
• If you suspect your account has been accessed without authorisation, contact customer support immediately.
• Accounts may not be transferred, sold or used by another party.
• Personal information held in your account must be kept current and accurate at all times.

1ong777 reserves the right to temporarily freeze an account for investigation purposes if there is suspicious activity or a breach of these terms, without prior notice to the player.

4. Deposits and Withdrawals

1ong777 supports a range of payment methods suited to Malaysian players, including Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost, ShopeePay and cryptocurrencies (USDT, BTC, ETH).

• The minimum deposit amount per transaction is RM30, regardless of the payment method chosen.
• The minimum withdrawal amount per transaction is RM100.
• Withdrawal processing time is typically between 10 and 45 minutes once the request has been approved.
• Players are required to verify their identity before their first withdrawal is processed.
• The withdrawal method must match the deposit method used, subject to updated policies.

All financial transactions are processed through secure, encrypted channels. 1ong777 is not responsible for any delays caused by third parties such as banks or e-wallet providers.

5. Bonuses and Promotions

1ong777 offers various promotions to players, including a welcome bonus for new members. All bonuses are subject to specific conditions stated at the time the bonus offer is made.

Welcome Bonus: New players are eligible to receive a 100% first deposit bonus of up to RM1,000. This bonus is subject to a wagering requirement of 25 times the bonus value before funds can be withdrawn.

Wagering calculation examples:

• Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering required: RM100 × 25 = RM2,500
• Deposit RM2,200 → Bonus RM1,000 → Balance RM3,200 → Wagering required: RM1,000 × 25 = RM25,000

• Bonuses cannot be withdrawn as cash directly — they must be wagered first.
• Only one welcome bonus is permitted per player, per account, per household.
• 1ong777 reserves the right to modify, suspend or terminate any promotion without prior notice.
• Attempts to abuse the bonus system will result in the bonus being cancelled and may lead to account closure.

The 1ong777 VIP Programme offers five membership tiers — Bronze, Silver, Gold, Platinum and Diamond — with weekly cashback ranging from 0.3% to 1.5% depending on the tier. Players can move up tiers based on their gaming activity.

6. Game Rules

All games available on the 1ong777 platform — including online slots, live casino, sports betting and arcade games — are subject to their individual rules available within the respective game interface. Players are responsible for understanding how to play before placing any wager.

• Game results are final and cannot be disputed, unless a verified technical error has occurred.
• In the event of a technical disruption during a game, 1ong777 will determine the best course of action to resolve the situation based on system records.
• Players are responsible for ensuring their internet connection is stable. 1ong777 is not liable for any losses resulting from connection disruptions on the player's end.
• Bets that have been confirmed and processed cannot be cancelled.

The RTP (Return to Player) value varies for each game and can be found in the information provided within the game itself. 1ong777 does not modify the RTP values of games received from licensed game providers.

7. Prohibited Conduct

The following are strictly prohibited on the 1ong777 platform:

• Use of automation software, bots, scripts or other methods to gain an unfair advantage in games.
• Fraud, misrepresentation or manipulation of the payment system or bonuses.
• Using another person's account or registering more than one account.
• Providing false information during registration or the identity verification process.
• Any activity involving money laundering through this platform.
• Harassment, threats or abusive language directed at customer support staff or other players.
• Colluding with other players to manipulate game outcomes.

8. Limitation of Liability

1ong777 works to ensure the platform operates properly at all times. However, we cannot guarantee uninterrupted or error-free service under all circumstances. As such, 1ong777 is not responsible for:

• Losses arising from technical disruptions, server failures or events beyond our control (force majeure).
• Indirect or consequential losses resulting from the use of or inability to use the platform.
• Actions or omissions by third parties including banking providers, e-wallet operators or game providers.
• Losses due to a player's negligence in safeguarding their account.

1ong777's total liability to any player under any circumstances shall not exceed the player's current account balance at the time the claim is made.

9. Account Closure and Suspension

Players may close their account at any time by contacting 1ong777 customer support. Account closure requests will be processed once any outstanding transactions have been settled.

1ong777 reserves the right to suspend or close a player's account in the following circumstances:

• Violation of any section of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Withdrawal requests that cannot be verified within the stipulated period.
• Instructions from relevant authorities or law enforcement bodies.
• The player is found to be under the minimum age of 21.

In cases of closure due to a violation, the account balance may be fully forfeited. If closure is at the player's own request with no violation involved, any valid account balance will be returned subject to the appropriate verification process.

10. Amendments to Terms and Conditions

1ong777 reserves the right to amend, update or replace any part of these Terms and Conditions at any time without prior consent from players. Amendments take effect immediately upon publication on this website.

We will make reasonable efforts to notify players of significant changes via notices displayed on the platform or by email. However, it is the player's responsibility to review these Terms periodically. Continued use of the platform after any changes constitutes acceptance of the amended terms.

11. Governing Law

1ong777 operates under an international licence and is subject to the provisions set by the licensing authority. These Terms and Conditions are interpreted and enforced in accordance with the laws of the jurisdiction in which this platform is licensed.

Any dispute that cannot be resolved through negotiation between a player and 1ong777 shall be referred to the dispute resolution mechanism established by the relevant licensing authority. Players may also contact 1ong777 customer support as a first step before any other action is taken.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, only that provision shall be void — the remainder of these Terms continues in full force and effect.

12. Contact Us

If you have any questions about these Terms and Conditions or require further clarification on any section, the 1ong777 support team is ready to assist you.

Our support operates 24 hours a day, 7 days a week via live chat and email in Malay and English. You can reach us by email at [email protected] or directly via live chat on the platform.

For any matters relating to your account, payments or responsible gambling, our team is ready to provide the assistance you need in a timely manner.